At Wadelt Tools, we want you to be completely satisfied with your purchase. If you need to return an item, here’s what you need to know:

  1. Return Policy: You may return most tools within 30 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging. Some items may be subject to different return policies, so please check the product description for specific details.
  2. Return Process: To initiate a return, please contact us at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Include your order number and the reason for the return in your request. Once you receive your RMA number, carefully package the item and send it back to the address provided in the return instructions.
  3. Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected. Please allow 7-10 business days for the refund to appear in your account.
  4. Return Shipping Costs: If the return is due to a defect or error on our part, we will cover the return shipping costs. For other returns, you are responsible for the return shipping fees.
  5. Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the replacement item.

If you have any questions or need further assistance with your return, please contact us at [email protected]. We are here to help and ensure you have a positive experience with Wadelt Tools.